Introduction
Office Chairs Market is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
By using our services, you agree to the collection and use of information as described here.
Information We Collect
Personal Information
We collect information you provide when you:
- Make a purchase or place an order
- Request a quote or product information
- Contact us via phone, WhatsApp, email, or contact form
- Subscribe to marketing communications
This information may include:
- Contact Information: Name, email, phone number, WhatsApp number
- Delivery Information: Physical address, county, delivery location
- Order Information: Products ordered, quantities, preferences
- Payment Information: M-Pesa transaction details (we do not store full payment credentials)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages viewed and time on pages
- Referring website or search terms
- Device type (mobile, desktop, tablet)
How We Use Your Information
We use collected information to:
- Process Orders: Fulfill orders, arrange delivery, provide updates
- Customer Service: Respond to inquiries, provide quotes, offer recommendations
- Communication: Send order confirmations, delivery notifications, updates
- Marketing: With your consent, send promotional offers and product information
- Improvement: Analyze website usage to improve services
- Legal Compliance: Comply with applicable laws and regulations
Information Sharing
We do not sell or rent your personal information. We may share information with:
- Delivery Partners: Delivery information to fulfill orders
- Payment Processors: Payment information processed through M-Pesa and banks
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with merger or acquisition
Data Security
We implement security measures to protect your information:
- HTTPS encryption on our website
- Limited access to personal data by authorized personnel
- Regular security assessments
- Secure storage of customer records
No internet transmission is 100% secure. We protect your information but cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications
Contact us to exercise these rights.
Cookies
Our website uses cookies to:
- Remember your preferences
- Analyze traffic and usage patterns
- Improve website functionality
You can control cookies through browser settings. Disabling cookies may affect some features.
Third-Party Links
Our website may link to third-party sites (WhatsApp, social media, payment providers). We are not responsible for their privacy practices. Review their policies before using their services.
Children's Privacy
Our services are not for individuals under 18. We do not knowingly collect information from children. Contact us if you believe we have collected such information.
Changes to This Policy
We may update this policy. Changes are posted here with an updated date. Review this policy periodically.
Contact Us
Questions about this Privacy Policy:
- Phone: +254 704 043466
- WhatsApp: Chat with us
- Email: info@officechairsmarket.co.ke
- Address: Ngara, Nairobi, Kenya
Office Chairs Market
Your source for quality office furniture in Kenya.