Countrywide Delivery
We deliver office chairs to all 47 counties in Kenya
Safe Handling
Careful packaging and secure transport
Timely Delivery
Reliable delivery timelines
1. Delivery Areas
Office Chairs Market delivers throughout Kenya:
Nairobi & Environs
- Nairobi CBD and all estates
- Kiambu, Thika, Ruiru, Juja
- Machakos, Athi River, Kitengela
- Kajiado, Ngong, Ongata Rongai
Major Towns
- Mombasa, Nakuru, Kisumu, Eldoret
- Nyeri, Meru, Embu, Kakamega
- Kisii, Naivasha, Nanyuki
- All other major towns
2. Delivery Charges
Delivery charges depend on:
- Location: Distance from our warehouse
- Order Size: Number of items and total weight
- Accessibility: Road conditions and delivery point access
Estimated Delivery Rates:
| Destination | 1-2 Chairs | 3+ Chairs |
|---|---|---|
| Nairobi (within city) | From KSh 500 | From KSh 1,000 |
| Nairobi Environs | From KSh 1,000 | From KSh 2,000 |
| Central Kenya | From KSh 2,000 | From KSh 4,000 |
| Mombasa & Coast | From KSh 4,000 | From KSh 8,000 |
| Western Kenya | From KSh 3,000 | From KSh 6,000 |
Exact charges are quoted based on your order and location. Contact us for a delivery quote.
Free Delivery:
We offer free delivery for qualifying orders within Nairobi. Ask about current free delivery thresholds.
3. Delivery Timeline
| Location | Estimated Timeline |
|---|---|
| Nairobi & Environs | 1-3 business days |
| Central Kenya (Nyeri, Meru, Embu) | 2-4 business days |
| Mombasa & Coast Region | 3-5 business days |
| Western & Nyanza | 3-5 business days |
| North & North Eastern | 5-7 business days |
Note: Timelines are estimates and may vary based on:
- Stock availability
- Payment confirmation timing
- Weather conditions
- Road accessibility
- Public holidays
4. Order Processing
- Order Confirmation: You receive confirmation with order details
- Payment: Full payment or deposit as required
- Preparation: Order is picked, packed, and prepared
- Dispatch: Order is loaded and dispatched
- Transit: You receive status updates
- Delivery: Items delivered to your location
5. Receiving Your Delivery
When your order arrives:
- Be Present: Ensure someone is available to receive delivery
- Inspect Items: Check all boxes and items before signing
- Count Items: Verify correct quantity was delivered
- Check for Damage: Look for visible damage to packaging or products
- Document Issues: Note any problems on the delivery receipt
- Sign: Only sign when satisfied with delivery
6. Delivery Access Requirements
For smooth delivery:
- Provide accurate and complete delivery address
- Include landmarks for hard-to-find locations
- Ensure vehicle access to delivery point
- Inform us of access restrictions (gates, narrow roads, stairs)
- Provide working phone numbers
Offloading:
- Standard delivery includes offloading at ground level
- Delivery to upper floors may incur additional charges
- Customer moves items from delivery point to final location
7. Failed Delivery
If delivery cannot be completed due to:
- No one available to receive
- Incorrect address
- Inaccessible location
- Customer rescheduling
Additional delivery charges may apply for re-delivery.
8. Self-Collection / Pickup
You can collect orders from our showroom:
- Location: Ngara, Nairobi, Kenya
- Hours: Monday - Saturday, 8:00 AM - 5:00 PM
- Bring order confirmation and ID
- Arrange suitable transport
- No delivery charges for self-collection
9. Contact Us
For delivery inquiries or to arrange delivery:
- Phone: +254 704 043466
- WhatsApp: Chat with us
- Email: info@officechairsmarket.co.ke
Reliable Delivery Across Kenya
Office Chairs Market delivers office furniture safely and on time. Our logistics team ensures your order arrives ready for use.